S3Bubble OTT Streaming

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home › Forums › General Questions & Bugs › Cannot get the proper permission for videos

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    Posts
    • June 13, 2017 at 4:01 am #30620
      starting312
      Participant

      Hi, I’ve followed this instruction https://www.youtube.com/watch?v=ZG_P-kLSTd4, but I have a problem of loading a video.

      Mp3 file is loaded well, but mp4 and mov files are not loaded and the message appears.

      “The video url could not be accessed, please check you have the correct permission set within S3Bubble”

      So I double-checked the permission on the group I set up. It had

      IAMFullAccess

      AmazonS3FullAccess

      CloudFrontFullAccess

      AmazonElasticTranscoderFullAccess

      AWSWAFFullAccess

      AWSKeyManagementServicePowerUser

      It seemed it had the proper permissions, but the instruction video was posted on Feb so I thought it might be out-dated.

      What I did was I gave “AdministratorAccess” that grants all accesses to the group.

      However, still the error message shows up.

      Any idea how to fix?

    • June 13, 2017 at 4:57 am #30621
      starting312
      Participant

      Never mind, I fixed through doing encryption and installing cloudfront.

    • June 13, 2017 at 12:29 pm #30628
      s3bubble
      Keymaster

      Hi starting312,

      Glad you fixed it.

      Best Regards

      S3Bubble

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