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home › Forums › General Questions & Bugs › Output Folder for encoded media is not working as suggested

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    • August 13, 2017 at 6:35 pm #31113
      gbassoc
      Member

      Hi

      There is an optional setting for placing encoded the output of encoded media, the text for this option says “Select the location of your encoded media it can be bucket root or the same location as your file.” but this does not appear to be working as I expected or desire.

      My bucket & folders are setup as

       
Bucket root 
           /parent folder
                         /sub-folder-01
                                       /file01.mp4
                                       /file03.mp4

                        /sub-folder-02
                                      /file01.mp4

      I would like encoded media to be placed in the same folder where the original input file in located, however, the dropdown selection box is only showing the bucket root and the parent folder, it is not showing the the sub-folders belonging to the parent folder which mean I cannot place the encoded media in the same sub-folder as the input file.
      Can you let me know if it’s possible to make it so I will be able to place encoded media into the same sub-folder when th eimput file is located?

      Thanks

      Lee

      • This topic was modified 7 years, 8 months ago by gbassoc.
      • This topic was modified 7 years, 8 months ago by gbassoc.
    • August 18, 2017 at 8:38 pm #31140
      gbassoc
      Member

      5 days and no response from suport!!

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