S3Bubble OTT Streaming

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home › Forums › General Questions & Bugs › 403 permission denied

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    • April 16, 2017 at 11:39 am #30152
      tamatarsingh
      Participant

      Hey,
      After encryption, when I go to the media, it doesn’t play. This is the error shown – “Access denied. Url could not be accessed. 403 permission denied.” Please help.

    • April 16, 2017 at 12:06 pm #30153
      s3bubble
      Keymaster

      Hi Tamtar,

      If you are using cloudfront go to cloudfront in the sibebar, find the distribution you are using to stream, that is connected to your bucket and click update bucket policy.

      If you are not using cloudfront go to your bucket click actions in the top right and click add secure bucket policy.

      Best Regards

      Sam

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