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home Forums Streamium Theme After 5.0.3 Upgrade site is dead

This topic contains 3 replies, has 2 voices, and was last updated by  s3bubble 2 months, 1 week ago.

  • Author
    Posts
  • #32435

    ropeflix
    Participant

    Last night my site upgraded to 5.0.3 and the entire site crashed. I am getting server loads of 150 and it is spawning apache2 over and over.

    Is anyone else experiencing this?? What can I do?

    My business is about to go under

  • #32436

    s3bubble
    Keymaster

    Hi, ropeflix,

    The first thing you need to do is contact your hosting provider and find out why it is crashing.

    Who are you hosting with? try switch to the default theme and see if you still get errors?

    Also, check your server logs to find out the cause most hosting providers will help you.

    We are running the latest with no issues: https://streamiumtheme.com

    • This reply was modified 2 months, 1 week ago by  s3bubble.
  • #32438

    ropeflix
    Participant

    I am hosted on an EC2 cloud formation with AWS. I have been on the phone with them for 12 hours straight and they can’t find any problem with the instance or DB.

  • #32439

    s3bubble
    Keymaster

    Have you tried changing the theme to a default one to see if it resolves your issues hosting on EC2 can be a nightmare unless you very experience in setting up and managing server environments, there are tonnes of complexities to deal with and it’s easy to mess up? Your better of using Elastic Beanstalk https://aws.amazon.com/elasticbeanstalk/ with an AWS managed setup or LightSail https://aws.amazon.com/lightsail/.

    What cloud formation template did you use?

    Also what size EC2 are you running on https://aws.amazon.com/ec2/instance-types/ try switching to a larger instance.

The topic ‘After 5.0.3 Upgrade site is dead’ is closed to new replies.

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