Audio Plays Only, Video Doesn't Display

[sinovakane]

Hello,

At this point, I’m pretty sure this isn’t exactly an S3 Bubble issue, but I figured you might have some insight. I’ve uploaded some videos (.mp4) files to my S3 Management storage, and I’m displaying those video on my website. I have about four video in my bucket that I upload about 2 to 3 weeks. Those videos work perfectly. I tried uploading new videos today, and I can’t get anything to play correct. I can hear audio but I can’t see any video. I’m sure what going on. This is only affecting new videos.

SK

[s3bubble]

Hi sinovakane,

Not sure if you have resolved this but it sounds like it maybe a encoding issue it might be worth taking a look at https://handbrake.fr/downloads.php a free audio and video encoder.

Best Regards

Support

[Author]

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