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home › Forums › General Questions & Bugs › help- old videos are not playing

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  • Author
    Posts
    • June 17, 2017 at 8:33 am #30666
      zawan_na
      Participant

      the videos which i have added using the old wordpress plugin are not playing. we have added around 1000 videos for the past 1 year and they are loading indefinitely ,not playing

    • June 21, 2017 at 8:39 am #30680
      zawan_na
      Participant

      kindly help , need solutions for this. all old videos are loading indefinitely

    • June 21, 2017 at 10:12 am #30681
      s3bubble
      Keymaster

      Hi zawan_na,

      Have you changed anything? can you send us a link to a video.

      Best Regards

    • June 22, 2017 at 11:20 am #30686
      zawan_na
      Participant

      i have no idea what happened but suddenly it works

      Demo

      the problem started when i update the wordpress and all the plugins.
      but now after a week it works again.(no change after the updates)

      i dont know what went wrong. but if it is not reliable then it is a problem for us .
      the alignment of the buttons are changed

    • June 23, 2017 at 1:14 pm #30703
      s3bubble
      Keymaster

      Hi zawan,

      Perhaps there was a conflict with one of your updated plugins we didnt experience any issues.

      We will look into the alignment issue we are hoping to release the new updates to the WordPress plugins and the audio player this weekend.

      Best Regards

      S3bubble

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