Large rtmp Streaming Audio Files Just Stop at 39 minutes

[Paul]

I am developing an app which streams large audio files. These files are walking workouts. Once I hit the 39 minute mark or there about the stream just stops. I can’t restart it…I can’t get it to do anything unless I refresh my browser.

The above webpage is password protected so if you want to view it I will need a way to give you the password privately.

Regards,
Paul

[tooleyweed]

Hello…is anyone out there?

Each day I read that I will receive an answer that day. 2 days so far…nothing!

[s3bubble]

Hi Paul,

Really sorry i will look into increasing the signed url time for audio files, if you could send me a private link or password to support@s3bubble.com so i can check this for you.

Best Regards

Sam

[tooleyweed]

Hello!

I sent you an email as requested 2 days ago.

[tooleyweed]

I what point am I justified in becoming angry? Where is your support? Your plugin is the only thing I can find on the internet that fits my needs; however, it only works for around 37 minutes on my iphone and then stops freezes up.

When I go to this page http://www.walkitoffme.com/test on my desktop, using chrome, I can stream the file just fine all the way through, but when I go to that same page on my iphone using safari it will only play for around 37 minutes and then just stop and freeze. HELP HELP HELP!

I am way way past the scheduled launch of this sight and you appear to be ignoring this post. If you guys can’t help me then point me to someone who can. Yours appears to be the only plugin the even remotely works on mobile websites, but not completely! Grrrr!

If you don’t offer support then take this page down.

[s3bubble]

Hi tooleyweed,

Apologies this is a really hard thing for us to bug test we cant wait 37 minutes unfortunately to test each time, i am trying to find out if there are any restrictions with safari on IOS if it works on chrome then it will not be a signing limit.

Have you tried streaming via the S3Bobble mobile app.

https://itunes.apple.com/gb/app/s3bubble-sharing-storing-streaming/id720256052?mt=8

Can you let me know if you get the same error so we can try and narrow down this issue for you.

Best Regards

Sam

[tooleyweed]

I wish that the slider worked properly and then you could simply adjust the now time of the stream to a little before 37 minutes and see if you the issue manifests itself.

I installed the app and it has worse issues using the slider to adjust the now time on the stream.

[s3bubble]

Hi tooleyweed,

I don’t seem to be having any issues please see video attached just to check the issue you are having is with Safari on mobile you cannot use the slider?

Video

Also your website is outputting a lot of error please see image below these could all be contributing to the javascript not working correctly.

Best Regards

Sam

[Author]

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