Website not connecting to AWS

[mpwhite3d]

Hello,

I am having issues on my website (https://blog.music-production-guide.net) with video players not loading. I went to add a new video to a page using the S3Bubble Media player (Single Video or Playlist player) and it is not able to access the buckets on my AWS account. Here is a link to a test page I created to show what happens (https://blog.music-production-guide.net/s3bubble-test-videos/)

I have not changed the access keys and I can access my account directly, through my S3 bubble account here, and through the S3 Bubble Video Uploader app so there is no problem with any of my accounts.

This website is a paid membership site so your quick help is greatly appreciated. The membership content of my website is almost entirely video player based so this problem has essentially shut it down for my users.

Thanks!
Mike

[s3bubble]

Hi Mpwhite3d,

You will need to have flash installed as I think you are using the old RTMP setup.

We get the message.
Update RequiredFlash player is needed to use this player please Download.

Browsers have moved forward quite rapidly since RTMP and HLS is now the fully supported method for secure video, the RTMP setup will still work with flash installed but browsers have basically said they are dropping support for flash and it will no longer be a default in the browser HTML tech has taken over.

https://redmondmag.com/articles/2017/07/25/adobe-ending-flash-support.aspx

You will need to switch to HLS or ask your users to make sure flash is downloaded they should get a message like we did.

Best Regards

Sam

[bselvam]

Hey my site is not connecting to the my site. Is it because I have not gotten the SSL certificate set up yet?

Or what would be other reasons why the site is not connected to AWS S3 Bubble?

[s3bubble]

Hi bselvam,

S3Bubble will work without ssl please send an email to support@s3bubble.com

Best Regards

Sam

[Author]

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