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home › Forums › General Questions & Bugs › floating player problem

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  • Author
    Posts
    • September 7, 2017 at 6:24 am #31176
      zawan_na
      Participant

      after the update i noticed the players are floating (ie it is visible at the lower right corner even when we scroll down a page). but this is a huge problem if i add more than one player . how to stop player floating or make only the player which is playing to float.

      • This topic was modified 7 years, 7 months ago by zawan_na.
    • September 7, 2017 at 8:20 am #31179
      s3bubble
      Keymaster

      Hi Zawan,

      Can you send us a link to your setup?

      Best Regards

      Sam

    • September 7, 2017 at 10:52 am #31193
      zawan_na
      Participant

      CE6302 – Unit1 – HOOKE’S LAW PROBLEMS 1, 2, 3

      try scrolling the page up and down when you play an audio, you will notice the problem

    • September 7, 2017 at 12:11 pm #31195
      zawan_na
      Participant

      the player also forces the page to skip to make the player at exactly in top position. try scrolling the page slowly and it will skip to make the second player exactly at top. how to stop this

    • September 7, 2017 at 1:18 pm #31196
      s3bubble
      Keymaster

      Hi Zawan,

      We do not see any videos at the link you sent?

      Best Regards

      Sam

    • September 7, 2017 at 1:20 pm #31198
      s3bubble
      Keymaster

      Hi Zawan,

      This issue is almost certainly the fact you are using the old plugin with the new one creating multiple js files.

      <script type='text/javascript' src='http://cdn.padeepz.com/wp-content/plugins/s3bubble-amazon-s3-audio-streaming/dist/js/s3bubble-amazon-s3-audio-streaming.min.js?ver=60'></script>
<script type='text/javascript' src='http://cdn.padeepz.com/wp-content/plugins/s3bubble-amazon-web-services-oembed-media-streaming-support/dist/js/scripts.min.js?ver=1'></script>
<script type='text/javascript' src='http://cdn.padeepz.com/wp-content/plugins/s3bubble-amazon-web-services-oembed-media-streaming-support/dist/js/s3bubble.min.js?ver=1'></script>

      I would remove this one (s3bubble-amazon-s3-audio-streaming) and use the (s3bubble-amazon-web-services-oembed-media-streaming-support) plugin for everything deactivate the other one.

      Best Regards

      Sam

      • This reply was modified 7 years, 7 months ago by s3bubble.
    • September 7, 2017 at 1:25 pm #31200
      zawan_na
      Participant

      if i remove the old plugin will the player added through old plugin still works??

    • September 15, 2017 at 10:00 am #31235
      s3bubble
      Keymaster

      Hi zawan,

      We think we know what the issue might be can you try the following.

      Go to your CloudFront Distribution you are using (In AWS).

      https://console.aws.amazon.com/cloudfront/home

      Click the id you are using then select behaviors.

      Check the Default and then edit.

      Under Cache Based on Selected Request Headers select Whitelist and then add Origin and then save.

      Then in S3bubble https://s3bubble.com/secure/#/cloudfront on the same Distribution click clear cache.

      Everything will be back up and running then.

      Best Regards

      Sam

    • September 15, 2017 at 11:51 am #31236
      s3bubble
      Keymaster

      Or even easier we have added a new option under the S3Bubble CloudFront section.

      S3Bubble Cloudfront

      Cloudfront Forward Origin Header

      Best Regards

      Sam

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