S3Bubble OTT Streaming

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home › Forums › General Questions & Bugs › Audio error after uploading

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    • January 11, 2017 at 4:07 pm #29480
      walterfordham
      Participant

      We keep having the message:
      “You must specify a non-null value for the Body or SourceFile parameters.” when we try to play a mp3 after upload in your s3 bubble interface.
      Some audio load well but other do not. Then if we download the audio by ftp, it plays fine.

      I made some tests with files that I uploaded in December. In December, those files play well in your system after upload but now, after uploading again the same files in a different bucket, they display the error messages.

      Please help.

      Thank you.

    • January 11, 2017 at 7:36 pm #29484
      s3bubble
      Keymaster

      Hi walterfordham,

      This issue has been resolved.

      Best Regards

      Sam

    • January 12, 2017 at 3:07 pm #29498
      walterfordham
      Participant

      Hi,

      Thank you but I just tested with 6 files and it is still happening with 4 files.

      The issue is not resolved at all.

      Thank you for your support.

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