S3Bubble OTT Streaming

shape
shape
shape
shape
shape
shape
shape
shape

S3Bubble Support Forums

To stay up to date with the latest S3Bubble updates and tutorials please make sure you sign up to our YouTube Channel.

home Forums General Questions & Bugs Error message on page

Viewing 2 reply threads
  • Author
    Posts
    • #24435
      slovell1965
      Participant

      Hi
      Just started trying out the plugin, looks very straightforward so far but having added the shortcode for an S3 hosted video to one of my pages I’m getting the following message “SSL: certificate subject name ‘www.s3bubble.com’ does not match target host name ‘api.s3bubble.com’. Stats Memory usage: 55.5 mb. Max execution time: 60. Please contact support@s3bubble.com this error is normally related to a hosting issue..”
      Can you help please?

      Many thanks

    • #24436
      s3bubble
      Keymaster

      Hi slovell1965,

      Can you send me a link to a test page with the player if possible?

      Best Regards

      Sam

    • #24437
      s3bubble
      Keymaster

      Hi,

      Can you please install this version of the plugin it may resolve your issue just delete the currently S3Bubble plugin and upload this one.

      DOWNLOAD LINK

      Please keep us updated?

      Best Regards

      Sam

      • #24440
        slovell1965
        Participant

        Hi Sam

        I have installed the older plugin and it works fine, from one South Wales business to another – many thanks! I will be looking to upgrade to the subscription version in the near future!

        Kind regards

        Stephen

        • #24442
          s3bubble
          Keymaster

          Hi slovell1965,

          Thats great and being another company in South Wales ;).

          Can i just check did you install the plugin from the link we sent in the above post that worked or from another source?

          Thanks

          Sam

Viewing 2 reply threads
  • The topic ‘Error message on page’ is closed to new replies.