S3Bubble OTT Streaming

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home Forums General Questions & Bugs Error Message when trying to load a single video

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    • #20109
      olampkin
      Member

      Oh Snap! Please check you have a App setup within you s3bubble.com admin. Login into S3Bubble and click S3Bubble Apps create a App and then paste your keys into the S3Bubble WordPress Admin to make the connection.. If you do not understand this error please contact support@s3bubble.com

      I created the app and pasted the keys. I followed the video step by step.

    • #20110
      s3bubble
      Keymaster

      Hi Olampkin,

      Let me look into this for you which version of the plugin do you have?

      If you would like us to look into this for you please set us up with a login and send the details to support@s3bubble.com you can delete us after we have set you up.

      Best Regards

      Sam

    • #20111
      s3bubble
      Keymaster

      Hi olampkin,

      After checking your setup everything is setup correctly and worked fine for us, we got a response for your read only bucket. Please make sure you have the latest version of the WordPress plugin.

      https://wordpress.org/plugins/s3bubble-amazon-s3-audio-streaming/

      Hope this helps, i would be happy to look at this for you if required.

      Best Regards

      Sam

    • #20124
      olampkin
      Member

      Thanks Sam, but the videos are not displaying.

    • #20125
      s3bubble
      Keymaster

      Hi Olampkin,

      I am going to send a follow up email to the email address you signed up with i think there maybe a error with your theme as i have just setup another test and everything is work fine.

      I will send a example link to you email so you can see.

      Hope this helps

      Best Regards

      Sam

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