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home Forums General Questions & Bugs Error Message when trying to load a single video

This topic contains 4 replies, has 2 voices, and was last updated by  s3bubble 4 years, 4 months ago.

  • Author
    Posts
  • #20109

    olampkin
    Member

    Oh Snap! Please check you have a App setup within you s3bubble.com admin. Login into S3Bubble and click S3Bubble Apps create a App and then paste your keys into the S3Bubble WordPress Admin to make the connection.. If you do not understand this error please contact support@s3bubble.com

    I created the app and pasted the keys. I followed the video step by step.

  • #20110

    s3bubble
    Keymaster

    Hi Olampkin,

    Let me look into this for you which version of the plugin do you have?

    If you would like us to look into this for you please set us up with a login and send the details to support@s3bubble.com you can delete us after we have set you up.

    Best Regards

    Sam

  • #20111

    s3bubble
    Keymaster

    Hi olampkin,

    After checking your setup everything is setup correctly and worked fine for us, we got a response for your read only bucket. Please make sure you have the latest version of the WordPress plugin.

    https://wordpress.org/plugins/s3bubble-amazon-s3-audio-streaming/

    Hope this helps, i would be happy to look at this for you if required.

    Best Regards

    Sam

  • #20124

    olampkin
    Member

    Thanks Sam, but the videos are not displaying.

  • #20125

    s3bubble
    Keymaster

    Hi Olampkin,

    I am going to send a follow up email to the email address you signed up with i think there maybe a error with your theme as i have just setup another test and everything is work fine.

    I will send a example link to you email so you can see.

    Hope this helps

    Best Regards

    Sam

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