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home › Forums › General Questions & Bugs › No download icon in single audio player?

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    • July 22, 2015 at 8:45 pm #25315
      alina555
      Member

      I’ve have a number of links that used to work and show download, but now the “bar” is not showing up, and the download link is missing…

      I did not make any changes or make any updates – it just stopped working….

      Here is a sample code I use:

      s3bubbleAudioSingle bucket=”bse-video-mmpb” track=”MMPB-Module1-Audio.mp3″ autoplay=”false” download=”true” style=”bar” preload=”auto”/

    • July 22, 2015 at 9:47 pm #25325
      s3bubble
      Keymaster

      Hi Alina555,

      Can you send us a link to the player you are experiencing this issues with.

      Best Regards

      S3Bubble

    • July 22, 2015 at 9:53 pm #25327
      alina555
      Member

      The actual page is on my membership site, so it’s not publicly visible, but here is a test page, with the copy of the link.

      http://businesssuccessedge.com/test-page/

    • July 25, 2015 at 6:51 pm #25457
      s3bubble
      Keymaster

      Hi Alina,

      Please install this version of the plugin and everything will work.

      https://wordpress.org/plugins/s3bubble-amazon-s3-audio-streaming/

      Apologies we have been really let down by our hosting company Media Temple who this issue was directly related to and was completely out of our hands we are completely moving away from media temple and putting everything on Amazon for our hosting as it much more reliable and will prevent issues like this happening in the future.

      Best Regards

      Sam

      • This reply was modified 11 years, 3 months ago by s3bubble.
      • This reply was modified 11 years, 3 months ago by s3bubble.
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