No download option

[bwatkins1818]

Hello,

I have a wordpress plugin. And my audio file is embeded like this:
[s3bubbleAudioSingleIframe code=”rbCGZbMMh” supplied=”progressive” autoplay=”false” download=”true” style=”plain” preload=”auto”/]

But there are no download button.

Preview link is here:
http://www.brittanywatkins.com/hangout-replay/

[s3bubble]

Hi bwatkins1818,

Please use the insert shortcode not the insert iframe option this should tehn work for you.

See in the docs.

https://s3bubble.com/documentation/#doc2

Hope this helps

Best Regards

Sam

[bwatkins1818]

No. It does not work at all.

My code:
[s3bubbleAudioSingle bucket=”Hangout” track=”Part 1/hangoutPart1.mp3″ autoplay=”false” download=”true” style=”bar” preload=”auto”/]

Thank you.

[bwatkins1818]

Looks, that there is error on this function:

jQuery(document).ready(function($) {
					$(".single-audio-55cc94f403eb2").singleAudio({
						Ajax:       "http://www.brittanywatkins.com/wp-admin/admin-ajax.php",
						Pid:		"55cc94f403eb2",
						Bucket:		"Hangout",
						Key:		"Part 1/hangoutPart1.mp3",
						Cloudfront:	"",
						Security:	"c17e3cca30",
						AutoPlay:	false,
						Download:	true,
						Styles:      "bar",
						Start:      "false",
						Finish:	    "false"
					},function(){<strong></p></strong>
<p>					});
				});
				jQuery( window ).on("beforeunload",function() {
					addListener(window.s3bubbleAnalytics);
				});

• This reply was modified 8 years, 8 months ago by bwatkins1818.

[s3bubble]

Hi bwatkins1818

Can you please try this version of the plugin just deactivate and delete the current one and upload the one below, your theme text editor appears to be adding breaks causing the player not to load the theme devs may have a content filter call setup.

https://s3.amazonaws.com/s3bubble.assets/main.plugin/content_filter_bug/s3bubble-amazon-s3-audio-streaming.zip

Let me know if it works.

Best Regards

Sam

[bwatkins1818]

Oh, yes. Now it works. Thank you!

[bwatkins1818]

Oh, now there is issue with autoplay. I have set autoplay=”false”, but when page is loaded, the audio stars going.

[s3bubble]

Hi bwatkins1818

We are applying a proper fix now, i will update you with the new version shortly.

Best Regards

Sam

[s3bubble]

Hi bwatkins1818

Please install this versions of the plugin we have addressed issues regarding editors inserting p tags and fixed the autoplay issues.

DOWNLOAD PLUGIN HERE

Hope this helps

Best Regards

Sam

[bwatkins1818]

Now, works. Thank you again.

[ataeionline]

Hello there, I had the same problem with the download button!
However, when I use Shortcode, the movie just won’t play! There is only audio and no video, So I have to use the Iframe. Please help me out.

PS: I’m using a trial account and hope that this problem gets solved so I can use your great plugin.

[s3bubble]

Hi,

Have you tried installing this version of the plugin.

https://s3.amazonaws.com/s3bubble.assets/main.plugin/no_white_space/s3bubble-amazon-s3-audio-streaming.zip

Hopefully it will solve your problem if it does I will submit it to the repo as a update.

Best Regards

Sam

[ataeionline]

Well I did download and install the file earlier today, but no change!
Has this file changed since I made the request?

• This reply was modified 8 years, 8 months ago by ataeionline.

[s3bubble]

Hi,

No nothing has changed can you send me a link to your player in question you can send the link to support@s3bubble.com I’ll take a look for you and get everything working.

Best regards

Sam

[ataeionline]

Here is a test page link:

http://cloverpad.net/lesson/lesson-eleven/

Thank you
PS: I am using WPLMS theme to offer online courses

• This reply was modified 8 years, 8 months ago by ataeionline.

[s3bubble]

Hi ataeionline,

The black screen is almost certainly down to how your videos have been encoded can you please try and upload and use the video below with your setup and let us know if you still get a back screen if it plays fine then it wont been the theme or the plugin is will be the video encoding.

https://s3.amazonaws.com/s3bubble.assets/tests/Big_Buck_Bunny_Trailer.mp4

Best Regards

Sam

[ataeionline]

I uploaded the video you mentioned and the problem still persists!

would you please take a look at the page again and see if you could figure out what can trigger the problem?

[s3bubble]

Hi ataeionline,

I have taken a look at the code and it seems there is a conflict with another plugin some other plugin within your setup is adding a style display:none to the video class making the video not show.

I have forced the dom to display block for video and audio with the version below which should resolve your issue.

DOWNLOAD BLOCK FIX PLUGIN

Best Regards

Sam

[ataeionline]

Thank you, The problem was solved if the lesson is set on free. However when the students try to access the course from within the LMS, The display still sets on Display:none

and besides, there is no download button even when I set it on shortcode!

I have a quick suggestion, Is it possible to implement a download button right next to the seekbar?

[Author]

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