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home › Forums › General Questions & Bugs › Set Poster on Videos not Changing

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    • March 8, 2018 at 7:29 pm #31887
      rabah
      Participant

      Anyone know why I might be having issues trying to change the poster for my videos? It confirms it has successfully changed, but then never changes 🙁 any help would be awesome! thanks!

      Cheers,

      R

    • March 10, 2018 at 11:59 pm #31902
      edmed
      Participant

      FYI I had to replace a poster once and I navigated to the folder it was in in my Amazon S3 account and deleted it directly from there (as well as the thumbnail generated versions of it.) When I re-added a new poster in S3bubble it worked.

      Not sure if that’s the official way to do it but it worked for me.

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