A note to our customers

S3Bubble is still online. You can help keep it that way.

We announced that we would be closing because our hosting and infrastructure costs stopped making sense for the number of people still using the platform. Since then, several of you have asked us to keep it going, so we are putting it to you. If enough customers commit to a monthly contribution, S3Bubble stays up.

Email support@s3bubble.com

Use the subject line Revive! and tell us what you could contribute each month. We will let everyone know where we land.

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S3Bubble Support Forums

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home › Forums › General Questions & Bugs › Set Poster on Videos not Changing

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    • March 8, 2018 at 7:29 pm #31887
      rabah
      Participant

      Anyone know why I might be having issues trying to change the poster for my videos? It confirms it has successfully changed, but then never changes 🙁 any help would be awesome! thanks!

      Cheers,

      R

    • March 10, 2018 at 11:59 pm #31902
      edmed
      Participant

      FYI I had to replace a poster once and I navigated to the folder it was in in my Amazon S3 account and deleted it directly from there (as well as the thumbnail generated versions of it.) When I re-added a new poster in S3bubble it worked.

      Not sure if that’s the official way to do it but it worked for me.

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