S3Bubble OTT Streaming

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home › Forums › General Questions & Bugs › Streaming on mobile device

Viewing 4 reply threads
  • Author
    Posts
    • June 24, 2015 at 2:43 am #23741
      m4worldwide
      Participant

      Hi. I have integrated the S3Bubble plugin on my wordpress site and videos are working nicely when on a laptop or desktop, however they are not working when our site is viewed on a mobile device. Is there a particular setting that needs to be used for streaming on mobiles? I have my videos set to “progressive” streaming.

      Thank you!

    • June 29, 2015 at 7:41 pm #23995
      s3bubble
      Keymaster

      Hi m4worldwide,

      There is no setting for streaming on mobile you just need to make sure you videos have been encoded correctly.

      Can you post a link for us to test?

      Best Regards

      Admin

    • June 29, 2015 at 8:00 pm #23996
      m4worldwide
      Participant

      Hi. Here’s an example of a page with one of our videos.
      http://www.howtotattooblog.com/tattoo-cover-up-video-preview/

      Thank you!

    • June 29, 2015 at 9:00 pm #24000
      s3bubble
      Keymaster

      Hi m4worldwide,

      I am going to send you a video to your email you signed up with, the issue you are experiencing is down to your videos not being encoded correctly i will talk you through setup in the video.

      Best Regards

      Admin

    • June 29, 2015 at 9:03 pm #24002
      m4worldwide
      Participant

      Awesome! Thank you very much for your help. I will be on the look out for your video.

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