Sync not working with Amazon s3

[walterfordham]

We are new to your system, and I am a little discouraged that you do not have any documentation except videos. It s very hard to quickly find information. It would be very nice to have a standard documentation organized by topics and searchable.

Here one question:

1- I uploaded files in amazon S3, how long to see them in the S3 bubble interface ? I have some that I do not see and it is been 1 hour, is that normal ? I see all my other files. I see the just uploaded files in Amazon.

Thank you,

Francoise

[walterfordham]

After further test, any folders that start with the word “Techniques” is not working properly

[s3bubble]

Hi,

Very strange I’ll take a look when I get five.

Best Regards

Sam

[walterfordham]

Ok, after moe tests – I cannot see why sometimes I insert a playlist and it works and other times it does not work.

I uploaded the same files in a new folder and it worked.

I did it aa third time and it does not work.

Another folder also is not working.

Here the list of folders not working: (all in the same CTRAUDIO bucket)
1- Techniques of Mindfulness – KCL -Seven Talks – 1974 August 25-31
2- Mindfulness – KCL -Seven Talks – 1974 August 25-31
3- Techniques (this folder contains other files that are playing well in other folders)

Here a folder with the same files that are working:
4-My second test playlist (same files as # 1 and 2 folders)
5-My test playlist (same files as #3)

You can see them here: http://thechronicles2.wpengine.com/test-playlist/

User:demo
pwd: chroni

We have a huge library to upload soon and we would like to be sure all will be working.

Thank you

[walterfordham]

any help ?

[walterfordham]

ok, I solved the problem with the Techniques folder, there were a space at the end (the folder was named “Techniques ” )

I am guessing the other problems I have with playlist from folder are also with some characters in the folder titles. Do you have any documentation on what is allow and what is not ? or pointer, or recommendations ?

Thank you

[Author]

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