A note to our customers

S3Bubble is still online. You can help keep it that way.

We announced that we would be closing because our hosting and infrastructure costs stopped making sense for the number of people still using the platform. Since then, several of you have asked us to keep it going, so we are putting it to you. If enough customers commit to a monthly contribution, S3Bubble stays up.

Email support@s3bubble.com

Use the subject line Revive! and tell us what you could contribute each month. We will let everyone know where we land.

Your media is not affected either way. It stays in your own AWS account, not ours.

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home › Forums › General Questions & Bugs › video control bar dissappears

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    • July 17, 2015 at 9:13 pm #25046
      tracyrenee
      Member

      Hi. I’m serving my videos from S3 through S3bubble to my WordPress site with the plugin. Each video is using the single video player code and I have download as NOT an option but auto play is turned on.

      When the videos on each page are loading, I see the play/pause, volume and re-size to fit screen buttons in the control bar at the bottom of the video, but when the video finally starts playing, they all disappear and are no longer available to the watcher. What have I done wrong to make them disappear? How do I fix it?

      Thanks!

    • July 19, 2015 at 11:26 am #25115
      s3bubble
      Keymaster

      Hi Tracy,

      This is default functionality for the player so the whole video is viewable after the videos starts normally fades out after about 5 secs.

      Our default player is the same please see.

      https://s3bubble.com/video_tutorials/set-a-global-thumbnail-for-all-your-videos/

      Best Regards

      Sam

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