A note to our customers

S3Bubble is still online. You can help keep it that way.

We announced that we would be closing because our hosting and infrastructure costs stopped making sense for the number of people still using the platform. Since then, several of you have asked us to keep it going, so we are putting it to you. If enough customers commit to a monthly contribution, S3Bubble stays up.

Email support@s3bubble.com

Use the subject line Revive! and tell us what you could contribute each month. We will let everyone know where we land.

Your media is not affected either way. It stays in your own AWS account, not ours.

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home › Forums › General Questions & Bugs › Why I am getting this error

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    • #29574
      tanweer
      Participant

      “You can only transcode objects in the route of you bucket not within folders.”

    • #29575
      s3bubble
      Keymaster

      Because you are trying to transcode objects within a folder Amazon does not allow this.

      Move the video to the root of your bucket ( not within a folder ) and run start encryption again.

      S3Bubble

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