A note to our customers

S3Bubble is still online. You can help keep it that way.

We announced that we would be closing because our hosting and infrastructure costs stopped making sense for the number of people still using the platform. Since then, several of you have asked us to keep it going, so we are putting it to you. If enough customers commit to a monthly contribution, S3Bubble stays up.

Email support@s3bubble.com

Use the subject line Revive! and tell us what you could contribute each month. We will let everyone know where we land.

Your media is not affected either way. It stays in your own AWS account, not ours.

S3Bubble OTT Streaming

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S3Bubble Support Forums

To stay up to date with the latest S3Bubble updates and tutorials please make sure you sign up to our YouTube Channel.

Forum Replies Created

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • in reply to: After Encrytion, no video output #29335
    josephkhong
    Member

    Hi josephkhong,

    I have taken a look into this and I think the issue is because of the space within your filename.

    Sec2EMaths_Proportion Q1.mp4

    Can you please rename (you can do this directly within AWS S3) please remove the space and re-encoder.

    Please let me know if this resolves your issue.

    Best Regards

    Sam

    in reply to: After Encrytion, no video output #29334
    josephkhong
    Member

    Hi Sam,

    Thank you so much for your prompt response! Appreciate it.

    the job has been completed as shown in my account.

Viewing 2 posts - 1 through 2 (of 2 total)