S3Bubble OTT Streaming

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S3Bubble Support Forums

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Forum Replies Created

Viewing 15 posts - 391 through 405 (of 663 total)
  • Author
    Posts
  • in reply to: Encrypt document link #29695
    s3bubble
    Keymaster

    Hi mmousaw,

    We do not support encrypting .pdf files we have no setup for this.

    Best Regards

    Sam

    in reply to: Connected Websites: Allow New TLDs #29694
    s3bubble
    Keymaster

    Hi restorationradio,

    Thanks for highlighting this, we have applied a fix can you check now, please.

    Best Regards

    Sam

    in reply to: Ombed Plugin for selected bucket #29689
    s3bubble
    Keymaster

    Hi Kieran,

    Thanks for the feedback hope you find a solution that works for your setup 😉

    Best Regards

    Sam

    in reply to: Conflict with Simple Calendar plugin #29688
    s3bubble
    Keymaster

    Hi bodhicharya.org,

    No we are not suggesting that we are just advising our new users to use the oembed plugin as we are not supporting the old one anymore but it should work perfectly fine this issue may be related to the other plugin that javascript warning is not the issue it is just a warning not an error.

    For this very reason we have to deal with other plugins and others plugin developer not setting up their code correctly iframes alleviate this issue.

    Have you asked the simple calendar plugin developers?

    Best Regards

    Sam

    in reply to: Ombed Plugin for selected bucket #29678
    s3bubble
    Keymaster

    Hi Kieran,

    Yes, that’s correct you can only connect one website per package we have a company pricing deal that allows 5 websites.

    You will not be able to use the old way anymore it will be blocked eventually.

    Best Regards

    Sam

    in reply to: Ombed Plugin for selected bucket #29674
    s3bubble
    Keymaster

    Hi Kieran,

    We are no longer supporting the old plugin that you linked to and it will slowly become deprecated. I would definitely suggest not using this we are porting everything over to the oembed plugin.

    The oembed plugin will get all the added media files from our database not Amazon if you set but you are right it is not very clear we are going to separate the apps and connected websites to 2 different sections.

    Best Regards

    Sam

    in reply to: integrate google analytics #29672
    s3bubble
    Keymaster

    Hi zawan_na,

    Yes, we are moving everything into a global dashboard which will contain.

    Global Poster
    Global Sharing
    Global Analytics
    Global Brand

    But everything will be able to be overridden for individual players.

    Best Regards

    Sam

    in reply to: Confirm if Cloudfront is enabled? #29671
    s3bubble
    Keymaster

    Hi Michel,

    Glas you got it working.

    Best Regards

    S3Bubble

    in reply to: integrate google analytics #29666
    s3bubble
    Keymaster

    Hi zawan_na,

    We have implemented a beta version of Google Analytics and would appreciate, your feedback.

    To test go to.

    https://analytics.google.com/analytics/web

    And create a website account with the following settings.

    s3bubble video js google analytics

    When you have your UA CODE go to your video in S3Bubble and paste it into your video under the new tab Google Analytics at the bottom.

    Let us know how you get on we will be expanding on this, but would appreciate your feedback.

    Best Regards

    Sam

    in reply to: Pipeline Jobs Error #29664
    s3bubble
    Keymaster

    Hi samueldv6,

    Apologies I have been going back and forth with Amazon about this and they keep giving me a solution which resolves the pipeline is and starts the job with the policy attached but it then doesn’t secure the link I will chase the up today, here was the code that they said worked but after testing it didn’t work for me , perhaps you could test and let me know if it works for you.

    {
    	"Version": "2008-10-17",
    	"Id": "S3BubbleSecurity",
    	"Statement": [{
    		"Sid": "S3BubbleAllow",
    		"Effect": "Allow",
    		"Principal": "*",
    		"Action": "s3:GetObject",
    		"Resource": "arn:aws:s3:::<bucketname>/*",
    		"Condition": {
    			"StringLike": {
    				"aws:Referer": [
    					"https://s3bubble.com/*",
    					"https://media.s3bubble.com/*"
    				]
    			}
    		}
    	}, {
    		"Sid": "S3BubbleDeny",
    		"Effect": "Deny",
    		"Principal": "*",
    		"Action": "s3:GetObject",
    		"Resource": "arn:aws:s3:::<bucketname>/*",
    		"Condition": {
    			"ForAnyValue:StringNotLike": {
    				"aws:userid": [
    					"arn:aws:iam::<!-- role arn -->:role/S3Bubble_Elastic_Transcoder_Default_Role"
    				],
    				"aws:referer": [
    					"https://s3bubble.com/*",
    					"https://media.s3bubble.com/*"
    				]
    			}
    		}
    	}]
    }

    Best Regards

    Sam

    in reply to: WordPress/S3Bubble error #29661
    s3bubble
    Keymaster

    Hi iaccess,

    Thanks for the update, we will look into this and make the process clearer here is a new updated video tutorial.

    Best Regards

    Sam

    in reply to: WordPress/S3Bubble error #29655
    s3bubble
    Keymaster

    Hi iaccess,

    Yes, this is part of our new setup we will have videos tutorials updated this week.

    You need to login and head to this link.

    https://s3bubble.com/secure/#/apps

    Then add the url to the website that you would like to use S3Bubble media player on.

    Best Regards

    Sam

    in reply to: bug in playlist Brand #29649
    s3bubble
    Keymaster

    Hi walterfordham,

    We have just released an updated please check, you can now save brand profiles.

    Best Regards

    Sam

    in reply to: oembed and shortcode #29647
    s3bubble
    Keymaster

    Hi zawan_na,

    You should only be using the oembed plugin the other plugin is deprecated and will no longer be supported.

    This plugin will be the only plugin updated.

    https://en-gb.wordpress.org/plugins/s3bubble-amazon-web-services-oembed-media-streaming-support/

    Best Regards

    Sam

    in reply to: video streaming speed #29644
    s3bubble
    Keymaster

    Hi szmek9,

    Are you talking about the video on our 404 page here.

    https://s3bubble.com/coverting-m4v-mp4-web-optimised-video-streaming/

    Couple of things to check are you using adaptive bitrate streaming? This is recommended for the highest level of reliable streaming for poor internet connections.

    The playback shouldn’t stop it should serve a lower bitrate depending on your connection, are you seeing a pixelated version?

    Are you having the same issue with any other media streaming websites Vimeo Netflix YouTube etc?

    Best Regards

    Sam

Viewing 15 posts - 391 through 405 (of 663 total)