S3Bubble OTT Streaming

shape
shape
shape
shape
shape
shape
shape
shape

S3Bubble Support Forums

To stay up to date with the latest S3Bubble updates and tutorials please make sure you sign up to our YouTube Channel.

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 663 total)
  • Author
    Posts
  • in reply to: urgent – need help #32567
    s3bubble
    Keymaster

    Hi zawan_na,

    We have checked and this is the 7th time your system has been demoted due to failed payments the payment method you are using doesn’t appear to work.

    We highly suggest you move over to our usage billing to prevent this from happening this is an edge case we are not sure why your payment always fails. Go to the pricing page cancel your current account and sign up for usage billing you won’t have any downtime.

    We have unsuspended your account our system automatically does this after 3 failed payments we have increased the failed payments to 5 but you will still need to update your payment info here.

    https://s3bubble.com/update-payment-info

    Again please think about switching to the usage billing the demoting system is managed in house and nothing happens automatically.

    Best Regards

    Support

    • This reply was modified 2 years, 3 months ago by s3bubble.
    • This reply was modified 2 years, 3 months ago by s3bubble.
    in reply to: Error Woocommerce #32556
    s3bubble
    Keymaster

    Hi, arthouseadmin,

    You will see this because you haven’t purchased the video just list it as purchased for your account.

    You can run the tests in sandbox or just set the price of your video to a small amount to test.

    Best Regards

    Support

    • This reply was modified 2 years, 4 months ago by s3bubble.
    s3bubble
    Keymaster

    Hi yamediatv,

    Can you take a screenshot for us to see?

    in reply to: hide youtube logo #32507
    s3bubble
    Keymaster

    Hi hdavy2002,

    Not sure maybe they have a premium account with YouTube.

    in reply to: Pay per movie #32478
    s3bubble
    Keymaster

    Hi administrator,

    Yes just think of a movie as a product setup a product and link it to your post.

    We have just achieved it like this.

    Create a new product, not a subscription product a simple product.
    Woo S3bubble

    Then create a membership plan and link it to this product.
    S3bubble woocommerce

    Then in your movie right at the bottom under membership select the membership you just created.
    s3bubble woocommerce

    Best Regards

    Support

    s3bubble
    Keymaster

    Hi wingsinnature,

    Did you resolve this?

    I think you are using drm security if this is the case then your videos will never play through the s3bubble dashboard they will only play on the website you have set the proxy url for with the WordPress plugin.

    Best Regards

    Support

    in reply to: Can't Add Episodes #32434
    s3bubble
    Keymaster
    in reply to: Global Poster #32399
    s3bubble
    Keymaster

    Hi novapco,

    Thanks for your feedback we can look into adding a global poster based on your website

    Best Regards

    S3bubble

    in reply to: Can't Add Episodes #32398
    s3bubble
    Keymaster

    Hi newibn,

    Can you email support@s3bubble.com and we can look into this for you tomorrow?

    Best Regards

    S3Bubble

    in reply to: jquery document ready doesn't works #32379
    s3bubble
    Keymaster

    Hi christianmilano,

    Are you wrapping it like this.

    jQuery(document).ready(function( $ ) {
    	
    	// $ Works! You can test it with next line if you like
    	// console.log($);
    	
    });
    in reply to: Weird Error Message #32377
    s3bubble
    Keymaster

    You need to rename the folder before you upload

    in reply to: Can't Add Episodes #32337
    s3bubble
    Keymaster

    In the same section here:

    https://s3bubble.com/app/#/wpupdates

    In the sidebar menu click the menu item.

    How to update theme

    And watch the video hopefully it will help.

    Actually here is the video here:

    • This reply was modified 2 years, 11 months ago by s3bubble.
    in reply to: Can't Add Episodes #32333
    s3bubble
    Keymaster

    Hi @newibn,

    Please post this in the Streamium theme forum:

    Streamium Theme

    We will need to know what version you have installed? do you have the latest: https://s3bubble.com/app/#/wpupdates and what version of php your hosting is running.

    Best Regards

    in reply to: Change default video on Lazy Playlist #32002
    s3bubble
    Keymaster

    Hi opentradez,

    Thanks for highlighting this we will change the order.

    Also, we haven’t worked on the lazy playlist for a while and had a few requests to bring this back.

    Maybe if you list a few pointers about what you really want for the lazy playlist functionality we can add it to our developer list.

    Best Regards

    S3Bubble

    in reply to: Feature Request: Global 'No Overlay on Pause' Option #31994
    s3bubble
    Keymaster

    Hi Patrick,

    This is a valid point we will add it to our developer list we have quite a lot to get through at the moment I wont be able to give a timeframe at the moment, unfortunately.

    Best Regards

    Sam

Viewing 15 posts - 1 through 15 (of 663 total)