[s3bubble]

Hi Jamie,

Can you try now we have applied a fix?

Can you re-encode an audio piece with playlist settings?

Best Regards

Sam

• This reply was modified 7 years, 11 months ago by s3bubble.

[s3bubble]

Hi drafizan

Can you check now please.

Tested in.
Chrome: Working
Firefox: Working
Safari: Working

Best Regards

Sam

[s3bubble]

Hi jmbraveheart10,

Can you setup an example and send us a link?

Best Regards

Sam

[s3bubble]

Hi jmmant,

Can you explain in more detail and send us a link to your website.

Best Regards

Sam

[s3bubble]

Hi Frank,

I am a little bit confused, you have this site here.

https://www.corporatehealthylife.com

Are you trying to connect it to this user: loveleelifestyle?

If so can you let me now where the videos are located both in WordPress and S3Bubble, also don’t post the username and password on a live forum please send them to support@s3bubble.com I have removed them.

Best Regards

Sam

• This reply was modified 7 years, 11 months ago by s3bubble.

[s3bubble]

Hey Jamie,

Can you send me a link to the black screen i’ll take a look?

Best Regards

Sam

[s3bubble]

Hi Frank,

That’s, because we are encouraging people to use the new setup, WordPress is a mind field to support with people installing hundreds of different plugins and installs setup etc and trying to juggle all this code together was painful, as our users base increases it just gets more complicated with every update needing to support hundred of setups, that why we are stripping the whole service right back and keeping everything as simple as possible for ongoing development so we can run one update that will sync across all platforms and setups.

If you send me a link to the site, log in and the S3bubble user I can get you setup.

Best Regards

Sam

[s3bubble]

Hi Jamie,

Yes, I would use Cloudfront to serve your content, I touched on bucket policies in this post.
https://s3bubble.com/forums/topic/access-denied-url-could-not-be/

Best Regards

Sam

[s3bubble]

Hi drafizan,

We cannot help without seeing your setup if you don’t want to post here send a link to support@s3bubble.com.

We have no known issues.

What are you using? WordPress another CMS?
Do you have lots of plugins installed?
There are a ton of things that could be different about your setup.

Best Regards

Sam

• This reply was modified 7 years, 11 months ago by s3bubble.

[s3bubble]

Hi Frank,

What are you trying to do did you uninstall the old plugin, and you need to reinstall it?

When you install the Oembed plugin there are no setting you just need to website connect in the S3Bubble account and you can just paste in the iframe url anywhere in a post or page and the video will display or you can use the tinymce editor button.

Best Regards

Sam

[s3bubble]

Hi Drafizan,

You can get your invoice here.

https://s3bubble.com/secure/#/invoice

Best Regards

Sam

[s3bubble]

Hi drafizan,

We have no issues with our system, please post a link to your video so we can test ourselves.

Best Regards

Sam

[s3bubble]

Hi Jamie.

Yes, we have everything listed we are just trying to get this theme update through first then we will address your issues hopefully get round to them on Tuesday.

Best Regards

Sam

[s3bubble]

Hi lovelifestyle,

You should just be able to search for S3Bubble within the WordPress dashboard under plugins.

Why do you need to re install it? If you are starting with a new setup I would start by using the new setup.

Best Regards

Sam

[s3bubble]

Hi d_enajetic,

Apologies responded via email.

Best Regards

Sam

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