S3Bubble OTT Streaming

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S3Bubble Support Forums

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Forum Replies Created

Viewing 15 posts - 376 through 390 (of 663 total)
  • Author
    Posts
  • in reply to: Fullscreen Text #29760
    s3bubble
    Keymaster

    Hi Marc,

    I am not sure you will be able to do this, i think it just pulls the information from the domain.

    You may be able to set it, might be worth having a Google if you see anything into that seems relevant send over and i will take a better look.

    Best Regards

    Sam

    in reply to: Not sure how to Encode #29755
    s3bubble
    Keymaster

    Hi Doug,

    Please watch this for the latest information.

    Best Regards

    Sam

    in reply to: correct file to embed #29754
    s3bubble
    Keymaster

    Hi drafizan,

    Please watch this for the latest information.

    Best Regards

    Sam

    in reply to: HLS – quality switcher not working #29747
    s3bubble
    Keymaster

    Hi Patrick,

    Ok thanks keep me us updated, if you expecting an instant change it doesn’t work like that please read the comment above.

    Thanks

    Sam

    in reply to: HLS – quality switcher not working #29745
    s3bubble
    Keymaster

    Hi @Patrick & @tenfour,

    There was indeed a bug we have applied a fix please test now make sure you clear your browser cache.

    Best Regards

    Sam

    in reply to: HLS – quality switcher not working #29741
    s3bubble
    Keymaster

    Hi tenfour,

    Can you send us a link to your website, please?

    The way it works, you will not see an instant change it will happen over a period of time due to the way hls is setup.

    The framework will load a few segments in advance so that you do not get any quick jump in the quality changes the best way to test is open the network tab in chrome and refresh the page click the switch and you should see the new segments being queued but they will not play until the previously loaded ones have finished.

    Give it a try.

    Best Regards

    Sam

    in reply to: internet download manager #29739
    s3bubble
    Keymaster

    I am pretty sure the user didn’t post a video because it can’t be done like I stated in the first place.

    Best Regards

    Sam

    in reply to: Streaming theme editing #29737
    s3bubble
    Keymaster

    Hi arbjjonline,

    It’s in the footer.

    https://github.com/s3bubble/Streamium-Netflix-Theme/blob/master/footer.php

    Best Regards

    Sam

    in reply to: internet download manager #29735
    s3bubble
    Keymaster

    Hi drafizan,

    Where are you testing this it is probably on one of our basic players?

    This is a secure audio piece.

    https://s3bubble.com/secure-audio-example-encrytion/

    Best Regards

    Sam

    in reply to: Static Website Manager #29727
    s3bubble
    Keymaster

    Thanks for the info prodomedia noted.

    Regards

    Sam

    in reply to: Pipeline Jobs Error #29725
    s3bubble
    Keymaster

    Hi samueldv6,

    Yes this is resolved but I will need to do a video to explain the process but if you want to test you can do the following.

    1. Create a new bucket do not set any hls options.
    2. Upload a mp4 or mov to the bucket click start encryption.

    we will now initially check for a pipeline added to this bucket you won’t have one so we will show some options to create one.

    (if you want to setup encryption simply create a key here https://console.aws.amazon.com/iam/home#/encryptionKeys/ in the correct region and revisit the page your key will then show in the dropdown list)

    Leave the transcode set to the S3Bubble default
    And leave I won’t be using Cloudfront to serve my media

    Create pipeline, then your encoder settings will pop up select your encryption settings and the start your job.

    This will now setup everything correctly for you everything will be fully locked down.

    I will try and get a new video up shortly.

    Best Regards

    Sam

    • This reply was modified 8 years, 2 months ago by s3bubble.
    in reply to: regarding domain lock #29724
    s3bubble
    Keymaster

    Hi zawan_na,

    Yes, is you buy a single website package then you can only play your video content on one domain and this domain will need to be added to your website section here.

    https://s3bubble.com/secure/#/websites

    If you have a Company package you can play your content on 5 different domains.

    Best Regards

    S3Bubble

    in reply to: server problem #29716
    s3bubble
    Keymaster

    Hi Both,

    We are working on a self hosted option, that we are hoping to release mid march this will remove any issues.

    Best Regards

    Sam

    • This reply was modified 8 years, 2 months ago by s3bubble.
    in reply to: checkout submit #29711
    s3bubble
    Keymaster

    Hi aaga94,

    Your payment doesn’t seem to be going through after looking at PayPal your order is completing and then being cancelled when PayPal checks your card.

    Can you set up a PayPal account with your visa card?

    I have sent a screenshot to your email.

    Best Regards

    Sam

    in reply to: Video Playlist Error #29699
    s3bubble
    Keymaster

    Hi Iaccess,

    Fixed if you have any other issues just remove the file from encoded media.

    https://s3bubble.com/secure/#/encoded

    And then visits the file again to generate the correct name.

    Best Regards

    Sam

Viewing 15 posts - 376 through 390 (of 663 total)