S3Bubble OTT Streaming

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S3Bubble Support Forums

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Forum Replies Created

Viewing 15 posts - 181 through 195 (of 663 total)
  • Author
    Posts
  • in reply to: How to Enable Self Hosting? #30718
    s3bubble
    Keymaster

    Hi vintagefilm,

    We haven’t released it yet, you will see the update in your dashboard when we run the update just getting some tutorial videos up first.

    Best Regards

    Sam

    in reply to: help- old videos are not playing #30703
    s3bubble
    Keymaster

    Hi zawan,

    Perhaps there was a conflict with one of your updated plugins we didnt experience any issues.

    We will look into the alignment issue we are hoping to release the new updates to the WordPress plugins and the audio player this weekend.

    Best Regards

    S3bubble

    in reply to: Transcode Error #30702
    s3bubble
    Keymaster

    Hi inspireflix,

    No need to create a new bucket just delete the current pipeline attached to the bucket.

    Create a new key here in the same region as your bucket. https://console.aws.amazon.com/iam/home?region=us-east-1#/encryptionKeys/us-east-1

    When you have created you new key go back to your bucket (In S3Bubble) click actions and create new pipeline select your key you just created.

    Best Regards

    S3Bubble

    in reply to: Transcode Error #30685
    s3bubble
    Keymaster

    Hi inspireflix,

    We sometimes get this issue it is normally resolved by creating a new KMS key then creating a pipeline with the new key.

    Best Regards

    S3bubble

    in reply to: Self Hosted Embed & Playlists #30682
    s3bubble
    Keymaster

    Hi Jamie,

    Thanks for the info really helpful, is there any chance you could send us a link to a video on your setup.

    These are issues we will need to fixed with self hosted setup because it has to run smoothly with multiple css setups as it is on the same domain, whereas the iframe is self contained so it doesn’t get effected by other css on your website.

    It is normally really simple fixes just adding some important calls to the css elements that are being updated.

    Sending us a link from you environment would be really helpful, we can resolve them on yours and this will help other users as well.

    Best Regards

    Sam

    in reply to: help- old videos are not playing #30681
    s3bubble
    Keymaster

    Hi zawan_na,

    Have you changed anything? can you send us a link to a video.

    Best Regards

    in reply to: youtube integration #30665
    s3bubble
    Keymaster

    We will add this to the plugin next week the plugin and audio player for self hosted are our goals for next week.

    Best Regards

    S3Bubble

    in reply to: right Steps to upload video and setup service ? #30652
    s3bubble
    Keymaster

    Hi am@minimalart.org,

    I would suggest doing the following which is what we do set up the AWS media uploader.

    Use the following shortcode.
    [streamium_uploader folder="userid" bucket="Enter your bucket here" filetypes="mp4,m4v,mov" filesize="1gb"]

    You should be notified when a user uploads a video, you can then go to S3Bubble dashboard find your set uploader bucket and then go to the users folder based on their id, you can either click encode directly from here on the video.

    What we do is we use the AWS interface to copy the video from their folder to another bucket for our theme and then encode from there.

    Best Regards

    Sam

    in reply to: Questions Before Upgrading to Self-Hosted Plugin #30644
    s3bubble
    Keymaster

    Hi Patrick,

    Sorry for the late reply.

    Nothing will change with the current setup all code will continue to function as normal we have just included self hosted functionality for our new users.

    We have not added audio to self hosted yet only video this is something we are working on.

    When we are ready we will added some options to the admin where you can select to change to self hosted this will simply be a switch no change needed for user old users.

    Basically we will take the code from the embed url and apply it to the self hosted setup as stated this is not ready yet we are just getting our new users up and running.

    We will send out an email when this is ready.

    Best Regards

    Sam

    in reply to: Cannot get the proper permission for videos #30628
    s3bubble
    Keymaster

    Hi starting312,

    Glad you fixed it.

    Best Regards

    S3Bubble

    in reply to: using player in app #30612
    s3bubble
    Keymaster

    Hi Zawan,

    We haven’t tested android but we have loaded the streamium theme into a webview on iOS and it works without any issues.

    We will run some tests on android this week.

    Best Regards

    Sam

    in reply to: Videos will not play #30610
    s3bubble
    Keymaster

    Hi lovelifestyle,

    Yes, you are loading 28 single videos and a playlist on one page.

    We would suggest re thinking the structure of your layout ideally each video on that page should just be a thumbnail that goes to another page with a single video player on it. That way you will never run into any load issue plus it will help with the Seo on your website.

    The browser will struggle with that much content on one page.

    Best Regards

    S3Bubble

    • This reply was modified 7 years, 10 months ago by s3bubble.
    in reply to: Video Image #30604
    s3bubble
    Keymaster

    Hi Frank,

    Apologies please try the image uploader now.

    https://s3bubble.com/secure/#/dashboard_brand

    Best Regards

    Sam

    in reply to: AWS Transcoder + Presets + Streamium #30577
    s3bubble
    Keymaster

    Please update to 10.8

    https://github.com/s3bubble/Streamium-Netflix-Theme/releases/tag/10.8

    Best Regards

    S3Bubble

    in reply to: permalink refresh not working #30560
    s3bubble
    Keymaster

    Hi ggtvonline,

    Your Taxonomy and Post Type name cannot be the same.

    Make them unique do not add spaces save and then refresh your permalinks.

    Best Regards

    Sam

Viewing 15 posts - 181 through 195 (of 663 total)