[s3bubble]

Hi japanesebound,

The preview only works for the jplayer version we will be moving it over to the iframes next week.

Best Regards

Sam

[s3bubble]

Hi Paul,

Having multiple player and playlist one page will cause issues you could filter these out until the users clicks into the post.

It also might be down to how the audio has been encoded is it only certain audio pieces or them all?

Best Regards

S3Bubble

[s3bubble]

Hi earthcloud,

Really sorry for the late replay did you manage to resolve this if not can you send me a link to the effected player so i can take a look on my phone.

If you send the response to support@s3bubble.com

Best Regards

Sam

[s3bubble]

Hi Altstatten

No problem glad it is working for you now.

Best Regards

James

[s3bubble]

Hi Altstatten,

Sorry you are experiencing issues can you please set us up with a admin login to your website and send the details to support@s3bubble.com, and also a link to the effected player.

We can then resolve you issue for you.

Best Regards

James

[s3bubble]

Hi Altstatten,

Thanks for letting me know.

Best Regards

Sam

[s3bubble]

Hi altstatten,

If you could also post on the yoast SEO support forum.

https://wordpress.org/support/plugin/wordpress-seo

Just looking at their forum briefly this looks like a common issue that they need to get fixed as it is causing issues with looks of other plugins, and the more people letting them know hopefully the quicker they will release a update with a fix.

We have also posted on the forum.

Best Regards

Sam

[s3bubble]

Hi onehare,

No it should work fine out the box, are you getting any errors in the console in chrome if you inspect element and refresh.

Or you can send me a link to support@s3bubble.com and i will take a look for you.

Best Regards

Sam

[s3bubble]

Hi Onehare,

Yes you can set a global thumbnail which is explained here.

https://s3bubble.com/video_tutorials/

To change the preview over text you could use jquery to change it until we add it to the shortcode.

just add this to a js file or through WordPress and change the text.

jQuery(".s3bubble-media-main-preview-over-container h2").html("This is my new text");

Best Regards

S3Bubble Support

[s3bubble]

Hi kodonnell,

This option is not currently available it would need custom development.

Best Regards

S3Bubble

[s3bubble]

Hi carlos,

Unfortunately we do not have any affiliation with JW Player you would need to purchase one of their packages here,

http://www.jwplayer.com/pricing2/

We would love to partner with JW Player and harness the power of Amazon S3 with media stream and their player so hopefully they will get in touch one day.

Best Regards

Sam

[s3bubble]

Hi webdevmedias,

Try disabling the javascript minification for all the S3Bubble files i think you can specify which files to exclude.

Best Regards

Sam

[s3bubble]

Hi Jason,

I am out of the office at the moment but can you try these few things to give us some move information to resolve your issue.

Please take a look at.
https://s3bubble.com/documentation/bug-testing-error-finding/

Also its important with RTMP

Heads up! RTMP streaming will only work with files that do not have spaces in the filenames, and ideally are all lowercase. Please check your filenames.

And this link may help.
https://s3bubble.com/documentation/setting-up-secure-rtmp-streaming-with-a-cloud-front-distribution/

Best Regards

Sam

[s3bubble]

Hi tooleyweed,

I don’t seem to be having any issues please see video attached just to check the issue you are having is with Safari on mobile you cannot use the slider?

Video

Also your website is outputting a lot of error please see image below these could all be contributing to the javascript not working correctly.

Best Regards

Sam

[s3bubble]

Hi tooleyweed,

Apologies this is a really hard thing for us to bug test we cant wait 37 minutes unfortunately to test each time, i am trying to find out if there are any restrictions with safari on IOS if it works on chrome then it will not be a signing limit.

Have you tried streaming via the S3Bobble mobile app.

https://itunes.apple.com/gb/app/s3bubble-sharing-storing-streaming/id720256052?mt=8

Can you let me know if you get the same error so we can try and narrow down this issue for you.

Best Regards

Sam

[Author]

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