S3Bubble OTT Streaming

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S3Bubble Support Forums

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Forum Replies Created

Viewing 15 posts - 616 through 630 (of 663 total)
  • Author
    Posts
  • in reply to: What happened to the Netflix theme? #22454
    s3bubble
    Keymaster

    Hi Saleemhakani

    Unfortunately the theme is not quite ready for release yet you can see progress here if you need to send a link.

    http://theme.s3bubble.com/

    It still needs payment integration testing and validating and responsive design for mobile.

    We will be retailing this theme at a set price on its own or built in with the Pro Plan.

    Sorry its not ready yet but we want to have everything working correctly before release we are nearly there.

    Best Regards

    S3Bubble

    in reply to: Error Video HLS Streaming #22134
    s3bubble
    Keymaster

    Hi nguyendai26,

    Please make sure you add a public group permission when creating your pipeline.

    Also ui problems are normally down to conflicts with other media players installed on users themes we will rectify this with the next release.

    If you activate the basic WordPress theme you will notice the ui should be fine it should look like below.

    https://s3bubble.com/s3bubble-hls-streaming-demo/

    In Chrome right click and inspect element this will open the developer tools go to you network tab and then refresh the page and it should should you the errors you are getting.

    It will normally be a 403 permission denied error meaning you need to set the permission group when creating your pipeline.

    We offer consultancy at a day rate if you are interested please contact support@s3bubble.com

    Best Regards

    S3Bubble

    in reply to: Links in posts no longer active #21912
    s3bubble
    Keymaster

    Hi Aci,

    We have applied a update please delete the plugin and reinstall, to get the latest.

    Best Regards

    Admin

    in reply to: secured videos #21911
    s3bubble
    Keymaster

    Hi Kata,

    I sounds like your option would be perfect for our Netflix theme which will be available next week we will update you when its made public.

    Best Regards

    Sam

    in reply to: S3 Bubble Mafunctions #21910
    s3bubble
    Keymaster

    Hi Doyle,

    Thanks for informing us

    Best Regards

    Admin

    in reply to: Wrong Video Playlist #21909
    s3bubble
    Keymaster

    Hi Matt,

    Thanks for letting us know can you post a link?

    Best Regards

    Sam

    in reply to: images in s3 #21323
    s3bubble
    Keymaster

    Hi Rellr,

    Do you mean the video thumbnails? i wouldnt suggest using S3Bubble to embed images from amazon in a post.

    For information on how to add a video poster you can watch this video.

    https://s3bubble.com/video_tutorials/adding-a-custom-video-poster-to-your-videos/

    Hope this helps update me if i am wrong.

    Best Regards

    Admin

    in reply to: Sorry, to slow #21316
    s3bubble
    Keymaster

    Hi Crowdcompany,

    What software are you using to create that chart so we can try and recreate and run some tests?

    Best Regards

    Admin

    in reply to: Play button no longer in center of video #21233
    s3bubble
    Keymaster

    Hi smartmd,

    We have moved the play button to the top left to give focus on the main poster image rather that having the play button over the centre and it also has lots of other advantages other media players are using this approach.

    http://www.videojs.com/

    Best Regards

    Admin

    in reply to: Eternal load video #21163
    s3bubble
    Keymaster

    Hi ifootballpro2,

    Great glad its working now 😉

    You can also brand you player to your website brand colours please see this video.

    https://s3bubble.com/video_tutorials/s3bubble-branding-your-video-and-audio-player/

    And you can set a custom thumbnail.
    https://s3bubble.com/video_tutorials/adding-a-custom-video-poster-to-your-videos/

    Best Regards

    Sam

    in reply to: Eternal load video #21148
    s3bubble
    Keymaster

    Hi ifootballpro2

    You have resolved the issue above the reason the video is not playing is because you do not have php curl installed on your hosting.

    Your hosting does not have PHP curl installed. Please install php curl S3Bubble requires PHP curl to work!

    Contact you hosting and they should enable it for you, your video will then play.

    Keep me updated.

    Best Regards

    Sam

    in reply to: Eternal load video #21145
    s3bubble
    Keymaster

    Hi ifootballpro2,

    Good point let me add to this post see if someone else can help.

    The issue is with the plugin access admin-ajax.php but when the user loads the plugin this box is displayed.

    authentication

    After some research i found that these alerts are normally displayed due to someone password protecting the wp-admin folder .htaccess.

    This article has some more info.
    http://www.wordfence.com/blog/2014/05/please-stop-password-protecting-your-wp-admin-folder-because-it-breaks-public-ajax-for-wordpress/

    Has anyone got anymore suggestions.

    Thanks

    Sam

    in reply to: Eternal load video #21133
    s3bubble
    Keymaster

    Hi ifootballpro2,

    I responded to this via email, did you get my response?

    Best Regards

    Sam

    • This reply was modified 8 years, 11 months ago by s3bubble.
    in reply to: Audio Player controls not working #21052
    s3bubble
    Keymaster

    Hi Michele

    Thanks for updating i can see there is still a conflict issue.

    You already have the framework installed in your theme i was hoping the new update would fix this i would need a login to take a closer look.

    Best Regards

    Sam

    in reply to: Audio Player controls not working #21051
    s3bubble
    Keymaster

    Hi Michele,

    Can you please double check you upload this .zip below.

    https://s3.amazonaws.com/s3bubble.business.template/s3bubble-cached.zip

    The above zip will update your cache if i view source on your website i can see it is still loading version 37 when it should be loading 39 also if you have and cache plugins installed please clear the cache on these as well.

    If you would be happy to supply me with a login and send the details to support@s3bubble.com i could update this for you and then you can delete me when i am finished, the above zip should work for you tho.

    Best Regards

    Sam

Viewing 15 posts - 616 through 630 (of 663 total)