S3Bubble OTT Streaming

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S3Bubble Support Forums

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Forum Replies Created

Viewing 15 posts - 91 through 105 (of 663 total)
  • Author
    Posts
  • in reply to: HLS adapter encryption video quality #31209
    s3bubble
    Keymaster

    Hi szmek9,

    I have 5 minutes to look at your setup and I can see you haven’t create the S3Bubble default presets.

    Let me show you want you missed.

    Under pipeline for (AWS Elastic Transcoder) at this link https://s3bubble.com/secure/#/pipelines you have a Pipeline attached to your bucket robot2017-zaawansowany.

    There is a button on your pipeline that says (View presets) please see image below.

    This button takes you to the presets for this pipeline in the top right there is a button that says (Add S3Bubble Default Presets).

    Click yes and then S3Bubble will generate some custom presets for you.

    Hope this helps

    Best Regards

    Sam

    in reply to: HLS adapter encryption video quality #31203
    s3bubble
    Keymaster

    Hi szmek9,

    Can you encode your video with the presets and then tell us where it is located in your S3Bubble admin dashboard so we can check it for you.

    You can post that info to support@s3bubble.com if you don’t want to post here.

    Best Regards

    Sam

    in reply to: Video locking and black screen on player #31202
    s3bubble
    Keymaster

    Hi Jamie,

    Yes, I would remove the policy its only seems to be related to Android chrome which is annoying (they have a bug in the mobile browser on some versions), all the http referrer did was prevent the link been copied and pasted and viewed in other software rather than being downloaded if your videos are encrypted you will be fine.

    We are looking into Signed cookies which seems to be the only way forward to add the same security as the referrer. We have this working but it’s quite a complex process requires Cloudfront and cookies need to be set at an application level so we are currently looking into the best way to integrate it into our current system.

    Best Regards

    Sam

    in reply to: floating player problem #31198
    s3bubble
    Keymaster

    Hi Zawan,

    This issue is almost certainly the fact you are using the old plugin with the new one creating multiple js files.

    <script type='text/javascript' src='http://cdn.padeepz.com/wp-content/plugins/s3bubble-amazon-s3-audio-streaming/dist/js/s3bubble-amazon-s3-audio-streaming.min.js?ver=60'></script>
    <script type='text/javascript' src='http://cdn.padeepz.com/wp-content/plugins/s3bubble-amazon-web-services-oembed-media-streaming-support/dist/js/scripts.min.js?ver=1'></script>
    <script type='text/javascript' src='http://cdn.padeepz.com/wp-content/plugins/s3bubble-amazon-web-services-oembed-media-streaming-support/dist/js/s3bubble.min.js?ver=1'></script>

    I would remove this one (s3bubble-amazon-s3-audio-streaming) and use the (s3bubble-amazon-web-services-oembed-media-streaming-support) plugin for everything deactivate the other one.

    Best Regards

    Sam

    • This reply was modified 7 years, 7 months ago by s3bubble.
    in reply to: floating player problem #31196
    s3bubble
    Keymaster

    Hi Zawan,

    We do not see any videos at the link you sent?

    Best Regards

    Sam

    in reply to: Codes for self hosted #31192
    s3bubble
    Keymaster

    Hi ovilearning,

    We are looking into this finding the master.m3u8 file with a sync.

    Best Regards

    Sam

    in reply to: Video locking and black screen on player #31187
    s3bubble
    Keymaster

    Hi celsolopesjr,

    Encryption doesn’t have DRM that is a separate service.

    To resolve the ( Chrome + Android OS ) you will need to remove the http referrer condition from your policy.

    Under the bucket Actions menu (top right) click (Add standard bucket policy)

    Best Regards

    Sam

    in reply to: jw player beta #31185
    s3bubble
    Keymaster

    Hi Zawan,

    JWPlayer or any player will work via the interface nothing will change we simply generate the link for it we are not developing the JWPlayer.

    Best Regards

    Sam

    in reply to: Doing bulk changes for HLS encryption? #31183
    s3bubble
    Keymaster

    Hi routehub,

    Unfortunately, we do not have this for a reason mainly to prevent users that haven’t checked the costs associated with encoding. We are looking to add this with a disclaimer for advanced users.

    Best Regards

    Sam

    in reply to: HLS adapter encryption video quality #31182
    s3bubble
    Keymaster

    Hi szmek9,

    Try deleting your presets in the pipeline and then re creating them again.

    Go to your set pipeline and then click presets and in the top right menu there is a create presets option but make sure you delete them from the list first.

    Best Regards

    Sam

    in reply to: cannot add my site again #31181
    s3bubble
    Keymaster

    Please try again now.

    Best Regards

    Sam

    in reply to: floating player problem #31179
    s3bubble
    Keymaster

    Hi Zawan,

    Can you send us a link to your setup?

    Best Regards

    Sam

    in reply to: Add the option Download in AWS Hosted player #31174
    s3bubble
    Keymaster

    Hi aryup.com,

    This is now available for the new setup simply check the download check box in the S3bubble dashboard.

    Example: https://codepen.io/s3bubble/pen/EvJmZy

    Best Regards

    Sam

    in reply to: HLS adapter encryption video quality #31173
    s3bubble
    Keymaster

    Hi szmek9,

    You will need to setup an example for us to run tests on.

    Best Regards

    Sam

    in reply to: Set vpaid or vast advert url issues in s3bubble dashboard #31164
    s3bubble
    Keymaster

    Hi blufox313,

    If you need ad’s setup for each individual video you need to navigate to the video and then click the menu on the left (VPaid/Vast Adverts)

    You can then paste in your url for each individual video you will need to remove the url from customizer this only works to set the same ad url for all videos.

    Best Regards

    Sam

Viewing 15 posts - 91 through 105 (of 663 total)