S3Bubble OTT Streaming

shape
shape
shape
shape
shape
shape
shape
shape

S3Bubble Support Forums

To stay up to date with the latest S3Bubble updates and tutorials please make sure you sign up to our YouTube Channel.

Forum Replies Created

Viewing 15 posts - 106 through 120 (of 663 total)
  • Author
    Posts
  • in reply to: create offline videos for native app #31161
    s3bubble
    Keymaster

    Hi zawan_na,

    We are working on releasing a version of the Streamium website with all features local downloads that we can then pass on when it’s ready.

    Best Regards

    Sam

    in reply to: Set vpaid or vast advert url issues in s3bubble dashboard #31160
    s3bubble
    Keymaster

    Hi blufox313,

    Can you post the vpaid url you are testing with?

    Best Regards

    S3Bubble

    in reply to: create offline videos for native app #31155
    s3bubble
    Keymaster

    Hi All,

    We have built an app to demonstrate offline playback.

    https://itunes.apple.com/us/app/s3bubble-aws-offline/id1270370147?mt=8

    Very much a work in progress but you can download videos offline we are looking to integrate this into the streamium theme but it would need to be via a native app like to link above not a web app this would also need to be custom per user.

    Best Regards

    S3Bubble

    in reply to: VPAID / VAST #31154
    s3bubble
    Keymaster

    Hi,

    Yes, we support midroll vpaid playback you can see all examples here and test your own examples.

    https://s3bubble.com/advert-tester/

    Best Regards

    Sam

    in reply to: Video locking and black screen on player #31150
    s3bubble
    Keymaster

    Hi celsolopesjr,

    Please try using the JWPlayer setup to see if you still get issues with the player.

    you could just paste the link into your browser to see how your browser handles the video completely remove the player.

    On your test page http://www.aprendacom.com.br/teste-celso/ the player seems to load fine without any issues.

    Most issues are always related to how the videos have been encrypted if you are using mp4’s then you can get issues if they have not been encoded correctly regarding meta data.

    You can re-encode them through https://handbrake.fr/ with web optimised checked this will move the meta data to the start of the video helping with the video start time.

    This article might help. https://rigor.com/blog/2016/01/optimizing-mp4-video-for-fast-streaming

    HLS should be your best bet for playback speed playback with an encrypted video should be exactly the same as with an unencrypted video.

    Do you see any issues with playback on the http://streamiumtheme.com/

    We experienced issues with Android Chrome recently try to remove the bucket policy the is an issue with Google Chrome browser, not us we are looking into the issue.

    Best Regards

    S3Bubble

    • This reply was modified 7 years, 8 months ago by s3bubble.
    in reply to: Video locking and black screen on player #31146
    s3bubble
    Keymaster

    Hi celsolopesjr,

    Can you send us an example link to test?

    Best Regards

    S3Bubble

    in reply to: WordPress v3.4 Video Behavior? #31138
    s3bubble
    Keymaster

    Hi Patrick,

    No, it definitely shouldn’t do that by default please update the plugin to 3.5 when it comes through.

    The only way this plugin can now be enabled is when it is added to the shortcode.

    [s3bubble codes="RTBgkfFGt" popit="" /]

    Best Regards

    Sam

    in reply to: Videos no playing on some mobile phones #31137
    s3bubble
    Keymaster

    Hi Verbomedia,

    Yes, we read the conversation makes sense to post here for the rest of the community.

    https://github.com/bentasker/HLS-Stream-Creator/issues/16

    The issue will need further investigation.

    Best Regards

    Sam

    in reply to: Videos no playing on some mobile phones #31123
    s3bubble
    Keymaster

    Hi,

    How large are the videos you are asking your users to stream on mobile?

    Best Regards

    S3Bubble

    in reply to: Videos no playing on some mobile phones #31121
    s3bubble
    Keymaster

    Hi verbomedia,

    This is strange purely because you say it doesn’t work in any setup if the JWPlayer setup doesn’t work then our setup won’t work.

    Can you send us a link to a video in question to support@s3bubble.com also how many Android users are we talking about one or all your users are having issues?

    Are you using CloudFront?

    Best Regards

    Sam

    in reply to: Videos no playing on some mobile phones #31111
    s3bubble
    Keymaster

    Hi verbommedia,

    The difference is self hosted we would suggest switching over to this setup of possible.

    Best Regards

    Sam

    in reply to: No waveform or thumbnail #31109
    s3bubble
    Keymaster

    Hi Chrisell,

    Yes, we had to change the functionality so you now have to click on the sidebar on waveform and then generate.

    Somebody wrote a script that pings the url after login which set our system to try and convert hundreds off audio files in one go which peaked our cpu through the roof hence changing the setup sorry we cannot have people abusing the system it has a negative effect on all users.

    Best Regards

    Sam

    • This reply was modified 7 years, 8 months ago by s3bubble.
    in reply to: Videos no playing on some mobile phones #31099
    s3bubble
    Keymaster

    Hi,

    Can you ask them if the video on the s3bubbble homepage plays on their device.

    Best Regards

    S3bubble team

    in reply to: Are you aware of this re Wordfence plugin alert… #31087
    s3bubble
    Keymaster

    Hi Jay,

    Yes, thanks your right ill leave this post open for other users.

    Best Regards

    Sam

    in reply to: poster image on audio #31072
    s3bubble
    Keymaster

    Hi drafizan

    Can you post an example we dont enlarge the poster?

    We do create a 16/9 aspect ratio version of the uploaded poster, not the id3 tag version.

    Best Regards

    Sam

Viewing 15 posts - 106 through 120 (of 663 total)