S3Bubble OTT Streaming

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S3Bubble Support Forums

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Forum Replies Created

Viewing 15 posts - 16 through 30 (of 33 total)
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  • Author
    Posts
  • July 5, 2017 at 5:33 pm in reply to: Bucket speed #30853
    verbomedia
    Member

    Hi Sam,

    I have sent you the email.

    Thanks!
    Daniel

    July 5, 2017 at 5:00 pm in reply to: Bucket speed #30850
    verbomedia
    Member

    Hi Sam,

    I think I didn’t make myself clear, I am sorry.

    This file is the one I was downloading to convert. Download speed was 30kpbs but my connection is 50Mb.

    The file the clients are watching is a HLS video optimized using your tutorial. But they are complaining that the video is stopping every 5 seconds. A few of them had the same complaint. I think this downloads speed is affecting the playability of the videos. How can we improve that?

    On the previous file, I have Cloudfront setup, on the next one I don’t. The cost was too high, so I’ve choseen a bucket located here in Brazil so I could reduce the costs with cloudfront. But eitherway, the cloudfront file is extremely slow!

    This is the file to the HLS:
    https://s3bubble.com/secure/#/hls/starlingacademy/INTERVALOS%2520E%2520DOUBLE%2520STOPS%2520NA%2520MUSICA%2520ATUAL%252Fsemana_5%252Fsemana_5.mp4_master.m3u8

    Let me know if it makes sense now.

    Thanks!

    • This reply was modified 6 years, 10 months ago by verbomedia.
    July 4, 2017 at 5:42 pm in reply to: Bucket speed #30819
    verbomedia
    Member

    Hi Sam,

    it is on the iframe. I also tried downloading the file directly and it also takes forever to download.

    You could take this file as an example: https://s3bubble.com/secure/#/video/starlingacademyofmusic/EAD%252FMATEUS%252FINTERVALOS%2520E%2520DOUBLE%2520STOPS%2520NA%2520MUSICA%2520ATUAL%252Fintervalos%252005.mp4

    Regards,
    Daniel

    June 7, 2017 at 7:55 pm in reply to: Poster and 240 HLS not showing on video #30530
    verbomedia
    Member

    Hi Sam, even my videos with this folder structure don’t show the posters. What could be wrong?

    June 4, 2017 at 6:58 pm in reply to: encoding on local setup #30507
    verbomedia
    Member

    Will somebody please respond to our tickets?

    June 2, 2017 at 3:34 pm in reply to: encoding on local setup #30506
    verbomedia
    Member

    We are not receiving any support here for the past few days, I have a few topics unanswered. Should I be looking for another platform?

    June 1, 2017 at 2:08 pm in reply to: encoding on local setup #30505
    verbomedia
    Member

    Hello, I followed this instructions and the video tutorial, but the player won’t play the video when I upload. The circle just keeps speening and nothing happens.

    June 1, 2017 at 3:27 am in reply to: Poster and 240 HLS not showing on video #30503
    verbomedia
    Member

    Hello, I’ve had no answers and the problem persists.

    May 17, 2017 at 6:59 pm in reply to: Videos not playing on my phone #30462
    verbomedia
    Member

    Hi Sam,

    I sent the email with the access to the platform. Various devices, all Android. Mine is a Galaxy SII and my client’s was a S6.

    Regards,
    Dan

    May 17, 2017 at 11:35 am in reply to: Videos not playing on my phone #30450
    verbomedia
    Member

    Hi Sam. My site works on a subscription base, I would need to share my login. Do you have a private email I could reach you on?

    May 17, 2017 at 3:48 am in reply to: Videos not playing on my phone #30448
    verbomedia
    Member

    Just another thing. While I was testing if the problem could be the format of the video and encoded the videos using your HLS options I noticed that the poster was not available and neither was the 240p option.

    At the end, even with the HLS option, the video is not playing.

    April 26, 2017 at 2:23 pm in reply to: Cloudfront Batch #30287
    verbomedia
    Member

    Thanks Sam, I have just used it to apply it to the remaining videos on the system.

    April 19, 2017 at 8:46 pm in reply to: Cloudfront Batch #30195
    verbomedia
    Member

    Hello, just checking if this was implemented.

    April 12, 2017 at 3:56 am in reply to: Cloudfront Batch #30128
    verbomedia
    Member

    Hi Sam, thanks! It would be highly appreciated!!

    April 12, 2017 at 3:00 am in reply to: WordPress Plugin #30127
    verbomedia
    Member

    Hi, I don’t mean move the functionality to wordpress, but once I setup s3bubble from my dashboard here, every video I upload on WordPress is automatically processed according to the settings I setup on your dashboard and made available withing the media or another easy navigation way within wordpress.

    Does it make sense? I have hundreds of videos to process, and it is just too long…

  • Author
    Posts
Viewing 15 posts - 16 through 30 (of 33 total)
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