S3Bubble OTT Streaming

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Viewing 15 posts - 211 through 225 (of 663 total)
  • Author
    Posts
  • in reply to: Outtage yesterday? #30493
    s3bubble
    Keymaster

    Hi Jamie,

    We haven’t, integrated audio playlists into the self hosted class yet it currently works with video and live streaming, we are porting everything over and trying to run any fixes as we go.

    All security settings are maintained.

    I would wait for the plugin we really want to get the new version of Streamium released, then the plugin won’t be much longer.

    Best Regards

    Sam

    in reply to: Outtage yesterday? #30490
    s3bubble
    Keymaster

    Hi All,

    Let me try and explain.

    So plans moving forward is to move everyone over to a self hosted setup no more iframes (they will not be stopped at any time and we will help with the transition).

    The Streamium theme has all the self hosted setup already integrated with our new javascript class that handles the player no iframes you embed a single js file in the header. We had some great feedback and people using the Streamium theme have achieved some very high traffic more than we anticipated. Which is great but we cannot have this on our server.

    We will update our oembed plugin to also apply this functionality to any WordPress website but you could also just embed video with the code below and apply to any website.

    At its most basic as long as the s3bubble script has been added videos can be embedded with the following code.

    S3Bubble.player({
       id : "video-player",
       codes : ["ENAL33342"]
    });

    We are looking to concentrate on having fewer users and really focus on delivering them a full service which is why we only allow users to sign up via invitations.

    Best Regards

    Sam

    in reply to: encoding on local setup #30479
    s3bubble
    Keymaster

    hi zawan_na,

    Yes, you can do everything locally take a look at this repo.

    https://github.com/bentasker/HLS-Stream-Creator

    You can run the whole setup with this cmd, we will work on customiing this when we get some free time.
    ./HLS-Stream-Creator.sh -i intro2.mp4 -s 10 -e -o video -b 272,872,1372,1872 && ffmpeg -i intro2.mp4 -vf fps=1/10 video/out%d.png && aws s3 sync video s3://s3bucket/videotest

    Best Regards

    Sam

    in reply to: Outtage yesterday? #30478
    s3bubble
    Keymaster

    Hi vintagefilm,

    Yes, we are aware of some downtime and have spoken AWS and the issue seems to be down to our VolumeQueueLength: on our EBS volume which we have now tripled.

    Our main goal over the next few days is to get as many people onto the Self Hosted setup completely bypassing our iframe setup.

    We have paused our 10-day https://s3bubble.com/trial/ trial and are just concentrating on our current users for the next month, moving forward our main focus will be having everyone on our Self Hosted plan and we will be working with our customers using our Streamium theme, we have completely rebuilt the theme from the ground up with some great new features.

    Best Regards

    Sam

    in reply to: Issue with .mov file #30477
    s3bubble
    Keymaster

    Thanks for the response James 😉

    Yes you should be using .mp4 format you can encode using the Elastic Transcoder, or alternatively download handbrake its free and you can then encode you .mov file to .mp4.

    Best Regards

    Sam

    in reply to: Videos not playing on my phone #30460
    s3bubble
    Keymaster

    Ho Both,

    Just to check is this issue only on Android we have tested on iPhone without any issues.

    Could we please have the device and os if possible for Android.

    Best Regards

    Sam

    in reply to: Immediate Upgrading Needed #30457
    s3bubble
    Keymaster

    Hi d_enajetic,

    Yes, thats fine we are happy to refund you the $20.

    If you cancel you account here.

    https://s3bubble.com/cancel-account/

    Then re-sign up i will then refund the difference.

    Best Regards

    Sam

    in reply to: Immediate Upgrading Needed #30454
    s3bubble
    Keymaster

    Hi d_enajetic,

    You just need to sign up for the live streaming package to enable live streaming.

    https://s3bubble.com/pricing/

    Best Regards

    Sam

    in reply to: Videos not playing on my phone #30451
    s3bubble
    Keymaster

    Hi Daniel,

    No, send any private data to support@s3bubble.com

    Best Regards

    Sam

    in reply to: Videos not playing on my phone #30449
    s3bubble
    Keymaster

    Hi Daniel,

    Can you send a link to your player?

    Best Regards

    Sam

    in reply to: Plugin Needed #30445
    s3bubble
    Keymaster

    Great glad you have sorted it 😉

    in reply to: Plugin Needed #30441
    s3bubble
    Keymaster

    Hi Frank,

    If you are using the oembed correctly and have connected your website to the correct account, You can use the tinymce editor it will pull in your iframe urls.

    Best Regards

    Sam

    in reply to: Mobile Video Issues #30427
    s3bubble
    Keymaster

    Hi d_enajetic,

    Can you test your link again here on mobile?

    https://s3bubble.com/advert-tester/

    Best Regards

    Sam

    in reply to: I cannot play certain audio files #30421
    s3bubble
    Keymaster

    Hi jmmant,

    We have applied and fix can you try now.

    Best Regards

    Sam

    in reply to: Audio Playlist not working on Mobile devices (iphone) #30420
    s3bubble
    Keymaster

    Hi johnadapt,

    We have applied a fix for the audio playlist can you re-encode an audio piece and test?

    Best Regards

    Sam

Viewing 15 posts - 211 through 225 (of 663 total)