S3Bubble OTT Streaming

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S3Bubble Support Forums

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Forum Replies Created

Viewing 15 posts - 301 through 315 (of 663 total)
  • Author
    Posts
  • in reply to: Media Encoding #30068
    s3bubble
    Keymaster

    Hi dani74,

    So we have added a new option to create S3Bubble default presets please do the following.

    1. Go to https://s3bubble.com/secure/#/pipelines

    2. Click view presets button on the AWS Pipeline you are using.

    3. Top right click add S3Bubble defaults.

    Best Regards

    Sam

    in reply to: 4 Pipelines Max Error #30062
    s3bubble
    Keymaster

    Hi Jamie,

    This is how the audio playlist looks on my phone?

    Can you screenshot yours?

    You need to set this policy for WAF https://s3api.com/share/id/wddczcjdgr

    You can set the output location see below.

    Best Regards

    Sam

    • This reply was modified 8 years ago by s3bubble.
    • This reply was modified 8 years ago by s3bubble.
    • This reply was modified 8 years ago by s3bubble.
    in reply to: Media Encoding #30058
    s3bubble
    Keymaster

    Hi dani74,

    All the old presets are still there the are just listed as.

    • S3Bubble4KPreset
    • S3Bubble1080pPreset
    • S3Bubble720pPreset
    • S3Bubble480pPreset
    • S3Bubble360pPreset
    • S3Bubble240pPreset

    You can just select these like you did with the old version. For thumbs select S3Bubble360pPreset.

    Best Regards

    Sam

    in reply to: 4 Pipelines Max Error #30053
    s3bubble
    Keymaster

    Hi brazilianaire,

    AWS only allows a maximum of 4 pipelines to be set, we just delete the Pipelines that are no longer needed and recreate them, deleting a Pipeline does not affect any of your content.

    If you are going to encode media in a new Bucket you will need a new Pipeline for that Bucket every Folder in the Bucket can use the same Pipeline to Transcode media. One Pipeline per Bucket

    For the WAF error this is just because you don’t have a WAF policy set for your IAM user any AccessDeniedException are nearly always related to permissions for your IAM user.

    If you head to https://s3bubble.com/secure/#/s3 it should tell you if you are missing any required policies.

    Go to the user group you setup when connecting to S3Bubble and add an AWSWAFFullAccess policy.

    Best Regards

    Sam

    • This reply was modified 8 years ago by s3bubble.
    in reply to: I think I need different encoding presets #30045
    s3bubble
    Keymaster

    Hi Both,

    You now have full control over the presets and can add custom presets we will have a video tutorial up soon.

    Best Regards

    Sam

    in reply to: Can´t add Multiple Adverts #30042
    s3bubble
    Keymaster

    Hi swestream,

    A fix has been applied for this and we have run a test here everything is working.

    https://s3bubble.com/secure/#/single_hls/swestream/Big-Buck-Bunny%252Fencoded-Fri-Mar-2017-12-52-59%252Fencoded-Fri-Mar-2017-12-52-59.m3u8

    Best Regards

    Sam

    in reply to: Streamium Theme Features #30041
    s3bubble
    Keymaster

    Hi vintagefilm,

    We have just released our new updates and fully opened up all functionality to the AWS presets and Transcoder.

    Best Regards

    Sam

    in reply to: default image for media playlist player #30038
    s3bubble
    Keymaster

    Hi francoise,

    We have applied a fix for this your global image that you have set in the dashboard will show if no video poster or id3tag is set.

    Best Regards

    Sam

    • This reply was modified 8 years ago by s3bubble.
    • This reply was modified 8 years ago by s3bubble.
    in reply to: Post picturers #30037
    s3bubble
    Keymaster

    Hi donnykingmedia,

    Sorry you will have to give me more information on this i am not sure what you mean?

    Best Regards

    Sam

    in reply to: How to add adcodes from slimspots.com? #30036
    s3bubble
    Keymaster

    Hi streamani,

    You will be able to do this with our premium self hosted setup that does not use iframes and is pure javascript we are hoping to release this month.

    Best Regards

    Sam

    in reply to: Moving Encoded Media to other buckets #30035
    s3bubble
    Keymaster

    Hi Jamie,

    we have actually just pushed the release would be interested in your thoughts regarding the presets you can now create new presets use AWS set presets and we have fully opened up the Transcoder to our users no more S3Bubble only presets.

    We have also tried to make the process of creating new presets as easy as possible with a copy button.

    The new presets can be accessed at the https://s3bubble.com/secure/#/pipelines under the presets button.

    We will have lots of new tutorials out this week explaining all the new updates but there is some awesome stuff in there.

    Regarding your question we now allow you to select an output folder default is set to root but you can create a folder and select at the encoding screen.

    Best Regards

    Sam

    in reply to: Buffering, or not playing #30023
    s3bubble
    Keymaster

    Hi Graeme,

    Was their connection lost?
    Did their internet switch connections?
    What was their connection strength?
    We’re they watching on mobile or desktop?
    Did their connection work on other sites?
    What browser were they using?

    Can you send a link to the specific video so we can re create this issue.

    Best Regards

    Sam

    in reply to: Change Background #30018
    s3bubble
    Keymaster

    Hi Donny,

    If you select your posts in the WordPress admin and click quick edit, you will see an option to set as a sticky post the posts set to sticky will show in the home slider.

    Best Regards

    Sam

    in reply to: Streamium Theme Features #30016
    s3bubble
    Keymaster

    Hi Grace,

    Unfortunately, we will not be supporting any other services.

    We are looking into integrating some other players like jwplayer and flowplayer etc but not at this stage.

    Best Regards

    Sam

    in reply to: Can´t add Multiple Adverts #30015
    s3bubble
    Keymaster

    Hi swestream,

    We will pick back up on support next week we have had a big development sprint this week and have been coding away tirelessly. When we have big development sprints unfortunately, our support takes a hit purely because we don’t have the man power at the moment and the luxury of have someone dedicating their time to it yet. The devs have to pick up when and where they can.

    But on the plus side coming next week.
    1. fully upgraded interface to the newest AWS.
    2. ability to set a global brand on video player
    3. new WAF security integration (some really cool stuff can be done with this).
    4. setup custom presets
    5. full control over presets
    6. and a load of other bug fix and updates

    I will look into finding a fix for this next week.

    Best Regards

    Sam

Viewing 15 posts - 301 through 315 (of 663 total)