[s3bubble]

Hi verbomedia,

This is a good shout, we will look into adding functionality to apply a Cloudfront url to all videos within a bucket.

Best Regards

Sam

[s3bubble]

Hi verbomedia,

We do not any plans to move any of the functionality over to WordPress it would create a minefield to support with users who install loads of plugins dependencies support conflicts etc.

You need to visit your video at least once in S3bubble admin for it to show in the plugin search.

Best Regards

Sam

[s3bubble]

Hi dani74,

You can attach no-delete policy to your s3 bucket.

{
    "Version": "2012-10-17",
    "Statement": [
        {
            "Sid": "Stmt1480692207000",
            "Effect": "Deny",
            "Action": [
                "s3:DeleteBucket",
                "s3:DeleteBucketPolicy",
                "s3:DeleteBucketWebsite",
                "s3:DeleteObject",
                "s3:DeleteObjectVersion"
            ],
            "Resource": [
                "arn:aws:s3:::<bucketname>/*"
            ]
        }
    ]
}

The above would prevent any objects from being deleted within your bucket.

Best Regards

Sam

• This reply was modified 8 years ago by s3bubble.

[s3bubble]

Hi Christophe,

We thinking the issue is related to our recent switch, what we suggest doing is.

1. Go to the pipeline you are using to encode your videos.
2. Click on the view presets buttons.
3. Delete any S3Bubble presets that already exist.
4. Click the create defaults button top right to recreate them.

You will then be setup with the new updates and everything will work.

Regarding your already encoded video, so you dont need to re-encoding you will need to rename the folders.

You can do this in the AWS console create the new folders and then copy and paste the content from your already encoded folders into them.

For example 360p
1. Create a new folder called 360p
2. Copy the contents of S3Bubble360pPreset into this new folder.
3. You can then delete the S3Bubble360pPreset folder and you will notice it will update the resolution switcher.

Hope this makes sense, any questions please ask the main thing would be to delete and recreate the presets.

Best Regards

Sam

• This reply was modified 8 years ago by s3bubble.

[s3bubble]

Hi Christophe,

Looking into this now, we will have a answer shortly.

Best Regards

Sam

[s3bubble]

Hi Christophe,

So we have added a new option to create S3Bubble default presets please do the following.

1. Go to https://s3bubble.com/secure/#/pipelines

2. Click view presets button on the AWS Pipeline you are using.

3. Top right click add S3Bubble defaults.

You can then use these presets exactly like before the update thumbs are set on 360 but we are looking into better ways to handle thumbs with custom presets this wee coming.

Best Regards

Sam

[s3bubble]

Hi Grace,

Thanks for highlighting this we will add it to the next update.

Best Regards

Sam

[s3bubble]

Hi ucastersxstreamtv,

Try adding some custom css in the appearance -> customize menu.

You can remove the black gradient with this css.

.content-overlay {
    
    background: none !important;
}

Best Regards

Sam

[s3bubble]

Hi Jamie,

Not sure why you cannot create a new preset I just took a look at your account and I managed to create a new preset called.

S3Bubbles3bubbletest

Can you let me know the steps you are taking when trying to create a preset I can then and debug for you?

Regarding output folders, you can create and select a folder to output your encoded files. You cannot encode to a different bucket at them moment.

But you are not restricted to any folder or bucket you want to use for instance I can send you this zip file with my video encoded using ffmpeg locally on our computers you can unzip and upload the contents to any folder and it will still work.

ffmpeg encoded video zip

Best Regards

Sam

[s3bubble]

Cheers dani74,

Glad you now have it working 😉

Best Regards

Sam

[s3bubble]

Hi brazilianaire,

Can you send us a link to the audio file you are trying to encode in the S3Bubble dashboard you can send it to support@s3bubble.com.

We can then take a detailed look at this for you and find out what’s going on.

Best Regards

Sam

• This reply was modified 8 years ago by s3bubble.

[s3bubble]

Hi donnykingmedia,

Money management is completely down to you we state this from the start, you handle all costs within your AWS account we are just a tool for AWS.

With the forecast if you have recently encoded a few media files the forecast will take that into consideration the media you have encoded and it will forecast you doing that every day so it probably isn’t that accurate and will stay at $100 if you leave it, it can be confusing this annoys us at times.

You normally wouldn’t encode all your media in one go, once the service is up and running you would just encoded new media as it is created, the actually streaming costs are really cheap the Elastic Transcoder costs can increase if you encode huge libraries of media.

You should be able to use the calculator to get a detailed overview of exactly how much your service costs will be https://calculator.s3.amazonaws.com/index.html.

Best Regards

Sam

• This reply was modified 8 years ago by s3bubble.
• This reply was modified 8 years ago by s3bubble.
• This reply was modified 8 years ago by s3bubble.

[s3bubble]

Hi iaccess,

We have applied some new updates moving forward I would revert back to a previous version if you still need that functionality.

With the version, you are using now.
1. You no longer just add the url to the description this didn’t make sense and was a waste of the content area which can now be used to add synopsis information links to artists search etc see here. http://streamiumtheme.com/. You can now just paste the url into the sidebar for your video.

2. The above is the reason you video is not playing you need to paste the video url into the sidebar custom field.

3. Thumbnails we suggest installing this plugin https://en-gb.wordpress.org/plugins/force-regenerate-thumbnails/ run it once to regenerate your thumbnail sizes.

4. The easiest way to bulk transfer your content is to use the AWS S3 interface not S3Bubble go to Amazon Web Services select your Bucket then click the check box at the top to select all your files click more copy and then paste these into your new bucket.

Best Regards

Sam

[s3bubble]

Hi donnykingmedia,

What other services are you using?

Go to your billing dashboard https://console.aws.amazon.com/billing/home and look at the overview of your costs.

That can be normal for a professional video streaming service.

You can work out all your monthly costs here. https://calculator.s3.amazonaws.com/index.html

Best Regards

Sam

[s3bubble]

Hi Patrick,

So we have added a new option to create S3Bubble default presets please do the following.

1. Go to https://s3bubble.com/secure/#/pipelines

2. Click view presets button on the AWS Pipeline you are using.

3. Top right click add S3Bubble defaults.

You can then use these presets exactly like before the update.

Best Regards

Sam

• This reply was modified 8 years ago by s3bubble.

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